Register a Complaint / Report A Violation

​For most complaints and reports of violations, the Sacramento County Environmental Management Department utilizes Sacramento​ County 311 Connect.

Customer service representatives are available at 916-875-4311 or 311 or you can report a complaint on-line. The knowledgeable service representatives at the Information Center will make sure your complaint or concern is routed to the correct County department or division in a timely manner.

Please note:  Due to the time-sensitive nature of food borne illness investigations, EMD asks that you report any suspected case of food borne illness  or food poisoning directly to this office by calling 916-875-8440 during normal business hours, 8:00 a.m. - 5:00 p.m. Monday through Friday. Our front desk personnel will complete a foodborne illness questionnaire over the phone.  The questionnaire includes several questions about the date and time of the food consumed, food consumed by people who you dined with, as well as symptoms and medical treatment/testing you may have received. 

This information from the questionnaire helps the program specialists identify the potential problem areas when they conduct the foodborne illness investigation.

You may also report a Complaint or Violation in writing to:

County of Sacramento
Environmental Management Department
10590 Armstrong Ave.
Mather, CA 95655-4153